Legal Notice

Identification of the site leader

Company: Le Clos Saint Jean
Postal address: 2-4 avenue du Général de Gaulle 47 000 AGEN
Registered office: ZAC MESTRE MARTY 47310 ESTILLAC
Telephone: X
E-mail: [email protected]
SIRET: 91057782400014
SIREN NUMBER: 910577824
APE Code: 5510Z
Share capital :
Intracommunity VAT number: FR84910577824
Publication manager: Agnès GUIOT DU DOIGNON
Legal representative: Agnès GUIOT DU DOIGNON

 Website production and hosting

The site is produced by :
64-66 Rue des Archives, 75003 Paris
Telephone number: +33 1 44 71 05 05
SIREN NUMBER: 431 513 852

This site is hosted by :
WPEngine, Inc.
Irongate House, 22-30 Duke’s Place
London, EC3A 7LP, United Kingdom
Telephone number: 08 00 50 53 049

3) Copyright

This entire site is governed by French and international legislation on copyright and intellectual property.

Credit photos : Freepik, Unsplash, Mairie d’Agen

Privacy policy
When using the Site, the Serra Boutique-Hotel may ask Internet users to communicate personal data concerning them, in order to use the services offered on the Site.
The personal data collected as part of the services offered by the Serra Boutique-Hotel corresponds to the information required by the entities when submitting a request for assistance.
For the purposes of this privacy policy, the term “personal data” refers to all data that can be used to identify an individual, including surnames, first names, postal and e-mail addresses, telephone numbers, date of birth, data relating to transactions on the Site, and any other information that the Internet user chooses to communicate to Serra Boutique-Hotel.

The purpose of the present confidentiality policy is to provide information on the means that Serra Boutique-Hotel uses to collect personal data, with the strictest respect for the rights of Internet users.
Le Serra Boutique-Hotel states that it complies, in the collection and management of Personal Data, with Law no. 78-17 of 6 January 1978 relating to information technology, files and freedoms, in its current version (hereinafter the “Information Technology and Freedoms Law”), as well as Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter the “GDPR”).

The legal grounds for collecting Personal Data are as follows:
Legitimate interest,
The Internet user’s consent when it is required, as well as for any processing of Personal Data collected indirectly and for the use of cookies and other tracers,
The performance of the contract concluded between the internet user and Serra Boutique-Hotel when using the services offered on the Site,
Legal and regulatory obligations.

The Internet user’s Personal Data is collected to meet one or more of the following purposes:
To manage access to and use of the services accessible on the Site,
Carry out operations relative to customer management and customer relationship follow-up,
To compile a file of registered members, Internet users, customers and prospects,
To compile commercial and traffic statistics for the services accessible via the Site,
To manage people’s opinions on products, services or content,
To comply with legal and regulatory obligations.
Le Serra Boutique-Hotel informs Internet users when collecting Personal Data, if certain data must be filled in or if they are optional. Mandatory data is necessary for the operation of the services. Internet users are entirely free to choose whether or not to provide optional data.

If it is necessary for the purposes set out above, the data collected may be transmitted to the staff or subcontractors of Le Serra Boutique-Hotel (IT service providers, hosts, etc.), within the limits of the processing purposes set out above, in order to respond favourably to the Internet user’s requests.
Public bodies may also be recipients of personal data, exclusively in order to meet legal obligations, court officers, legal agents and bodies responsible for debt collection.

Personal data shall not be transferred, leased or exchanged for the benefit of third parties without the express prior consent of the Internet user.

Internet users’ personal data is kept by Serra Boutique-Hotel for no longer than is necessary for the purposes for which it is collected and processed and, in any event, for a maximum of two (2) years after the last contact for information collected or a maximum of three (3) years after it is collected for prospects.

Le Serra Boutique-Hotel takes all necessary precautions and appropriate organisational and technical measures to protect the security, integrity and confidentiality of personal data and, in particular, to prevent it from being distorted, damaged or accessed by unauthorised third parties.
This vigilance is carried out :
● By the use of encryption in data transmission (SSL) ;
● By a commitment to strict confidentiality on the part of Serra Boutique-Hotel staff who may have access to the User’s personal data;
● By data back-ups on secure servers.

Internet users are informed that, in accordance with current French and European regulations, they have the following rights, subject to providing proof of their identity:
The right to object, on legitimate grounds, to personal data concerning them being processed in ways other than those announced herein to which they have consented;
The right to object, free of charge, to current or future commercial processing of the data collected by the data controller;
The right to be informed about the processing of their personal data;
The right to obtain information regarding the processing of personal data managed by Serra Boutique-Hotel and any information enabling them to find out about and, if necessary, challenge the logic behind the processing of said data;
The right to obtain a copy of their personal data;
The right to request the rectification, updating, blocking or deletion of data concerning them which may be inaccurate, erroneous, incomplete or obsolete;
The right to portability of their data.

For any questions or requests relating to the protection of privacy, Internet users may contact Serra Boutique-Hotel at the following e-mail address: [email protected] or by post at the following address: Serra Boutique-Hotel, 2-4 Avenue Charles de Gaulle 47 000 AGEN.
Serra Boutique-Hotel will endeavour to respond to any request for access, rectification or opposition or any other additional request for information made by an Internet user within a reasonable period of time, which may not exceed one (1) month from receipt of the request.
Internet users are informed that if they do not wish to be the subject of commercial canvassing by telephone, they may register free of charge on an anti-canvassing list, for example: .

If the Internet user considers that Serra Boutique-Hotel is not complying with its obligations with regard to their personal data, they are reminded that they may submit a complaint or a request to the competent authority.
In France, the competent authority is the Commission Nationale de l’Informatique et des Libertés (CNIL), to which the Internet user may send an electronic request by clicking on the following link: .

A cookie is a text file installed on the hard disk of the connection terminal, at the request of the site consulted by a browser. It records information relating to Internet browsing and enables the said site to determine whether the same browser has already connected previously. Its retention period is defined by the site operator and may be limited to the browsing session on the site in question or longer.
In accordance with the Ordinance of 24 August 2011 on the application of European directives on the protection of privacy on the Internet, a cookie may not be placed on an Internet user’s computer without their prior consent.
Internet users also have the option of refusing the installation of cookies by configuring their browser as follows:
● If you are using Microsoft Edge: click on “…” in the toolbar, then on “Settings”. Then click on “Cookies and site authorisations” in the drop-down menu on the left of the screen. Click on the “Manage and delete cookies and site data” button and tick the “Block third-party cookies” box;
● If you are using Firefox (Mozilla): Click on the drop-down menu and select “Settings”. Select the “Privacy and Security” panel. In the “Enhanced protection against tracking” section, select “Personalised” and tick the “Cookies” box. Click on the “All cookies (prevents certain sites from working)” drop-down menu.
● If you are using Google Chrome: click on “Settings” in the browser toolbar, then click on “Confidentiality and security” in the drop-down menu on the left of the screen. In the “Confidentiality and security” section, click on “Cookies and other site data”. In the “Cookies and other site data” section, select “Block all cookies (not recommended)”.
● If you are using Safari: In the menu bar, select “Preferences”, then click on “Confidentiality”, then select “Block all cookies”.
Internet users can then refuse to accept cookies by following the procedure described above, depending on their browser.
However, it should be noted that Internet users will not be able to take advantage of certain Site functions if they do not accept the installation of cookies, in particular: browsing preferences, access to personalised services, automatic identification to your personal space, etc.

The Site may link to “social plug-ins” (in particular Instagram, Facebook and LinkedIn) that enable content recommendations, the use of profile data for comments, the registration or completion of forms or the display of content from social sites.
Le Serra Boutique-Hotel is not responsible for the implementation by the social network(s) of third-party cookies on Internet users’ computers.
The cookies used on the Site by Serra Boutique-Hotel include the following:
● Audience measurement: Le Serra Boutique-Hotel uses Google Analytics to measure the SITE’s audience.
● Google Map for internet user location.

Le Serra Boutique-Hotel reserves the right to modify all or part of the present terms and conditions at any time. These modifications will come into effect as of the publication of the new privacy policy. Unless substantial modification(s) are made requiring the express consent of the Internet user, use of the site following the entry into force of these modifications will constitute acknowledgement and acceptance of the new confidentiality policy. Failing this, and if the new confidentiality policy is not acceptable to the Internet user, they should no longer use the site and may exercise their rights by sending an e-mail to: [email protected] .